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Thank you for contacting Novo Customer Service.
We will reply to your enquiry within 24 - 48 hours business hours. Should you require information faster please call us on 1300 34 50 60 and we will be happy to assist.
The Novo Customer Service Team
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For any enquiries relating to customer service or complaints please email us on
You can contact us on weekdays 9am – 5pm (AEST)
The office is not open on Victorian Public holidays
Asking for a specific shoe, make sure you provide us with name, colour, size and closest store.
RSH (Australia) Pty. Ltd.
77G Millers Road Brooklyn
Victoria 3012 Australia
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The following is an approximate size conversion guide only